Craftr's mission is to support small distilleries, and help customers enjoy the finest of craft spirits at affordable prices.
As such, we do not accept returns for change of mind or similar.
CRAFTR only allows buyers to return products for the following reasons: (i) items broken on delivery, (ii) items spoiled on delivery, (iii) out of date products, (iv) mis-described products
To complete a return, please contact firstname.lastname@example.org to arrange a return to the distillery.
Note, the purchaser must ensure that the product is packaged securely and purchase postage back to the distillery.
If product is being returned due to being spoiled, the purchaser must provide evidence of this.
For queries about delivery, see here.