Deliveries are free, no matter how many bottles, even when they come from different distilleries.
Every bottle is shipped straight from the distillery. If you order from multiple different distilleries, you'll receive multiple parcels.
We aim to give more money back to distilleries than any other online or offline retailer, and setting up this way helps us keep costs down.
So when you order with Craftr, you know you're supporting independent businesses.
Deliveries take 3-5 working days. The distilleries we work with are not always major operations - sometimes even just 1-2 people. So, allow 1 day for them to get your parcel ready and get it shipped, and then it's posted to you using Royal Mail 2nd class, which takes 2-4 days.
If your order has been marked as shipped, then it's with Royal Mail and on its way to you. You can't track your order, but have faith that it's inbound!
You can read our returns policy here